RMA Management
Digitize returns and RMA
Eliminate drawn-out return processes and empower customers to manage their own returns. Equip360 RMA software automates the process to save time and improve support.
What Equip360 RMA delivers
Self-service returns
Customers open and track their own RMAs online.
Fewer service calls
Automating returns lessens calls to your customer-service team.
Faster resolution
Structured, digital returns move faster than email and paper.
RMA software — common questions
What is RMA software?
RMA (Return Merchandise Authorization) software digitizes how customers request and track product returns. Instead of phone calls and email, customers open an RMA online and follow its status, while the manufacturer manages approvals and processing in one place.
Can customers manage their own returns?
Yes. Equip360 empowers customers to open and track returns themselves, reducing calls to your service team.