Warranty Management
Digitize warranty registration and claims
Drawn-out warranty claims tie up your customer-service team and frustrate dealers. Equip360 warranty management software lets customers register products and manage their own claims — automating the process to save time and improve satisfaction.
Stop running warranty on email and spreadsheets
Manual warranty registration and claims mean paperwork, phone calls and delays — and every delay costs your service team time and your dealers patience. Equip360 brings product registration, warranty tracking and the full claim process online, so the people who need to file a claim can do it themselves.
What Equip360 warranty management delivers
Online product registration
Customers register products digitally at the point of sale or setup — clean warranty data from day one.
Self-service claims
Dealers and customers submit and track warranty claims themselves, end to end.
Warranty tracking
See registration and claim status in one place, with a clear audit trail.
Fewer service calls
Automating the process lessens calls to your customer-service team.
Faster resolution
Structured, digital claims move faster than email and paper.
Better satisfaction
A smooth warranty experience protects the relationship after the sale.
Warranty management software — common questions
What is warranty management software?
Warranty management software digitizes how a manufacturer handles product registration, warranty tracking and claims. Instead of paper forms, spreadsheets and phone calls, dealers and customers register products and file and track claims online — reducing service-team workload and speeding resolution.
Can dealers submit their own warranty claims?
Yes. Equip360 lets dealers and customers submit and track claims themselves, which cuts calls to your customer-service team and speeds up resolution.
Does it handle product registration too?
Yes. Product registration and warranty are handled together, so you capture clean registration data and tie every claim back to a registered product.
Is warranty part of the Equip360 platform?
Yes. Warranty management is an Equip360 module and shares the same catalog, login and ERP connection as eCommerce, RMA and the rest of the platform.
Take warranty off the phone
See how Equip360 would digitize registration and claims for your products. Request a demo.